Supporting Distributed Police Teams

This paper discusses creating a telematics system for police officers. Part of the paper discusses technical issues, but some of it discusses a somewhat user-centered approach to the design, implementation and testing. There isn't much discussion of how the GUI was structured or what research they did on existing behavior before creating the system. Also missing is a discussion of how mobility and tasks police officers do affected usage. One thing they mention is that the speech UI was used while driving and the GUI while parked. It's an interesting case of designing for mobile groups.

Kun, A. L., III, W. T. M., & Lenharth, W. H. (2004). Computers in Police Cruisers. In PERVASIVE computing: IEEE CS and IEEE ComSoc
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