Social capital amongst strangers
This chapter addresses the use of impersonal sociotechnical capital. Several examples of personal sociotechnical capital are shown and compared with use of the same amongst strangers, which is promoted as a method of solving various societal problems.
One could argue that nearly any modern system with humans interacting is sociotechnical. Everything except face to face contact would fall into this category. However it is fair to say the technology does dramatically affect the resulting behavioral outcomes.
The examples shown are interesting and the conjecture about the effects of new technologies are thought provoking. The issue of the social needs and resources of large groups of people addressed here is worthy of consideration in the design of mobile devices.
Impersonal Sociotechnical Capital, ICTs, and Collective Action Among Strangers, 2004
Paul Resnick
[full-text pdf]
One could argue that nearly any modern system with humans interacting is sociotechnical. Everything except face to face contact would fall into this category. However it is fair to say the technology does dramatically affect the resulting behavioral outcomes.
The examples shown are interesting and the conjecture about the effects of new technologies are thought provoking. The issue of the social needs and resources of large groups of people addressed here is worthy of consideration in the design of mobile devices.
Impersonal Sociotechnical Capital, ICTs, and Collective Action Among Strangers, 2004
Paul Resnick
[full-text pdf]
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