Ethnography of a Coffee Shop
While not explicitly about mobile communities, this paper is an excellent demonstration of the complexity of social behavior within the common environment of a situated coffee shop community. The complexity probably increases when one looks at mobile communities.
Using ethnomethodology, the study effectively demonstrates how people view their environment and the emergent social norms which they respect (or not) while choosing their actions. It also shows why certain norms exist and the intricacy and subtlety of information used to guide behavior.
A current hot research topic is how and indeed if, ethnomethodological accounts of behavior and environments can be useful for informing the design process. Any new design when introduced into a social system, will impact the system - the question is whether it will sufficiently benefit the system and whether design changes can be made to improve/minimize the impact made.
An ethnography of a neighbourhood café: informality, table arrangements and background noise, 2001
Eric Laurier, Angus Whyte, Kathy Buckner
[full-text html]
Using ethnomethodology, the study effectively demonstrates how people view their environment and the emergent social norms which they respect (or not) while choosing their actions. It also shows why certain norms exist and the intricacy and subtlety of information used to guide behavior.
A current hot research topic is how and indeed if, ethnomethodological accounts of behavior and environments can be useful for informing the design process. Any new design when introduced into a social system, will impact the system - the question is whether it will sufficiently benefit the system and whether design changes can be made to improve/minimize the impact made.
An ethnography of a neighbourhood café: informality, table arrangements and background noise, 2001
Eric Laurier, Angus Whyte, Kathy Buckner
[full-text html]
posted by axup at 4:16 PM
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